Coronavirus Status Update
Presently, we feel extremely lucky to have had no cases of Coronavirus/COVID-19 amongst our team, and have had many preventative measures in place for the last few weeks. We have hand sanitisers located all around the building, which everyone is encouraged to use throughout the day. All external visitors are prohibited from entering our offices. Everyone is actively taking their immune boosting supplements to ensure our immune systems are as robust as possible based on our nutritional and naturopathic knowledge of the subject. We are constantly updating that knowledge whenever possible.
Impact on Customer Service
We are currently operating as normal, but some of our suppliers are operating with a skeleton staff which could affect a slight delay in normal delivery speeds. There may be occasions where we have to close telephone lines but you can leave a voicemail and we will phone you back in chronological order of receipt of the call. Please be aware that orders can be placed online 24 hours a day via both of our websites at www.bodyandmindstudio.co.uk and www.herbalnutritionforlife.com We do recommend that if possible, customers use the site to place orders anyway to avoid queues on the telephone order line.
Impact on Deliveries
We ship from three different warehouses around the country, and also from our offices here at Body and Mind Studio® depending on the product(s) you have ordered and to which country we are shipping to. I personally know that ALL warehouse and office staff are working tirelessly round the clock to get orders out on time. Currently, the couriers continue to collect each day; however, the increased number of people ordering means there may be delays in some customers receiving their orders. If your order is urgent, please contact us and we can give you options for ‘Priority Service’ to get your order despatched the same day (if ordered before 2pm GMT/BST - UK Time).
Changes to deliveries include that DPD will no longer ask customers to sign their handheld units and instead the driver will sign on your behalf. They will record your name and a 'Delivered on Authority' message in the signature section of the unit. With this new process, you will still get your full track and trace functionality, giving you complete visibility of all your parcels. This now forms their proof of delivery process for all deliveries until further notice. Royal Mail will leave on your doorstep having ensured you are present when delivering.
Impact on Stock Levels
Understandably, we are seeing an increased number of customers looking for nutrition products. Whilst our suppliers and us are doing our utmost to keep a continuous flow of stock coming in from our suppliers, we are struggling to keep up with the unprecedented demand. To preserve stock for as long as possible and so that as many people as possible can benefit from nutritional supplements to help boost their immune systems, we have limited the purchase quantities for the following products, next to them is that date we expect to receive more stock in.
We are currently OUT of Stock of the following products; however, more are currently on the way:-
CLICK ON THE PRODUCT LINK TO ENTER YOUR E-MAIL ADDRESS TO NOTIFY YOU WHEN THEY ARE BACK IN STOCK
|PRODUCT CODE||MANUFACTURER||PRODUCT NAME AND HYPERLINK||DELIVERY DUE|
|NSP4950||Nature's Sunshine||>> Silver Shield Gel <<||Back In Stock! 01/04/20|
|NSP4274||Nature's Sunshine||>> Silver Shield Liquid <<||Back In Stock! 27/03/20|
|NSP1839||Nature's Sunshine||>> Immune Formula <<||Early April|
|NSP885||Nature's Sunshine||>> Fenugreek & Thyme <<||Early April|
|NSP460||Nature's Sunshine||>> Mullein <<||Back In Stock! 27/03/20|
|NSP90||Nature's Sunshine||>> Butcher's Broom <<||Back In Stock! 27/03/20|
|NSP1155||Nature's Sunshine||>> Vitamin D3 <<||Back In Stock! 01/04/20|
|NSP1817||Nature's Sunshine||>> Super Supplemental Vitamins & Minerals <<||Early May|
|NSP1635||Nature's Sunshine||>> Vitamin C Timed Release <<||Back In Stock! 01/04/20|
|NSP1646||Nature's Sunshine||>> Vitamin C with Citrus Bioflavonoids <<||Early May|
|NSP1601||Nature's Sunshine||>> Zinc <<||Mid April|
|NSP4700||Nature's Sunshine||>> Defence Maintenance <<||Early May|
|NSP420||Nature's Sunshine||>> Licorice Root <<||Early April|
|DPN2040||D'Adamo Personalized Nutrition||>> Proberry Caps <<||T.B.C.|
|DPN2041||D'Adamo Personalized Nutrition||>> Proberry Liquid <<||T.B.C.|
|DPN2640||D'Adamo Personalized Nutrition||>> ClearCal <<||T.B.C.|
|HL-0139||Herbalife||>> RoseGuard <<||T.B.C.|
We are currently LOW on Stock of the following products; however more are currently on the way:-
|Product Code||Manufacturer||Product||Delivery Due|
|HR6004||Healthy Rascals|| >> Super Bears <<
|HR6001||Healthy Rascals||>> Immune Plus <<||Mid April|
|NSP292||Nature's Sunshine||>> Garlic (High Potency) <<||Early April|
|NSP775||Nature's Sunshine||>> Fenugreek & Fennel Combination <<||Early April|
Thank you for your understanding during this difficult time for everyone, and stay safe and well.
March 25, 2020 - Bury St Edmunds, UK.
Last updated 01/04/2020.