Shipping (UK & Worldwide)

Body and Mind Studio - Worldwide Shipping

 

General Information

If you have placed an order with us, please be reassured that your order is on its way to you! We generally aim to ship within 24 working hours for our UK based customers and 48 working hours for international based customers due to the customs paperwork we are now required to complete since Brexit came into full effect on July 01, 2021 (see further information below).

Also, please >> Click Here << to find out how the current COVID19 pandemic is impacting delivery.

We are working tirelessly with our suppliers and couriers to help resume the usual delivery timescales as quickly as possible. However, this is regrettably out of our control. We ask for your patience at this time and apologise for any inconvenience caused as a result of this unprecedented situation.

United Kingdom (UK - England, Scotland, Wales - excluding Northern Ireland, Isle of Man, Scottish Highlands/Shetland Islands and Scilly Isles)

Standard Royal Mail Service - £3.99 per shipment. Please allow up to 5 working days, from the date of despatch for delivery. Please >> log into your account << to see despatch date and tracking information (if applicable).

Please note, for some orders over £50.00 we may at our discretion ship out your parcel via DPD (UK) Next Day Courier. You will be informed if this is the case and a tracking number e-mailed to you.  

United Kingdom (UK - Channel Islands, Northern Ireland, Isle of Man, Scottish Highlands/Shetland Islands and Scilly Isles)

Standard Royal Mail Service - £3.99 per shipment. Please allow up to 7 working days, from the date of despatch for delivery. Please >> log into your account << to see despatch date and tracking information (if applicable)

EU Countries

This section applies to all orders placed with us from the following countries: Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine. Orders of over €150 will be subject to import duties and will need to be paid by the client to their local customs office before they will release it.

Orders despatched to these locations are subject to weight-based pricing displayed at the checkout stage as detailed below.

Order Weight Cost
Up to 1.99kg Standard Royal Mail Service - International Tracked/Signed. Price is automatically calculated for you at the checkout stage based on the weight of the parcel. Please allow up to 15 working days, from the date of despatch for delivery.
Over 1.99kg ERROR! - You will receive an error message saying we are unable to ship to you. Please >> contact us << and we will provide a UPS Quote for you. Shipping via UPS normally takes around 2-4 days including weekends. 

Please >> log into your account << to see despatch date and tracking information.

Rest of The World

This section applies to all orders placed with us from the all of the countries not mentioned anywhere above. 

Orders despatched to these locations are subject to weight-based pricing displayed at the checkout stage as detailed below.

Order Weight Cost
Up to 1.99kg Standard Royal Mail Service - International Tracked/Signed. Price is automatically calculated for you at the checkout stage based on the weight of the parcel. Please allow up to 20 working days, from the date of despatch for delivery.
Over 1.99kg ERROR! - You will receive an error message saying we are unable to ship to you. Please >> contact us << and we will provide a UPS Quote for you. Shipping via UPS normally takes around 2-4 days including weekends. 

Please >> log into your account << to see despatch date and tracking information.

IMPORTANT! Brexit - Updates Applicable to ALL International orders from July 01, 2021

COVID and BREXIT Implications

On July 01, 2021, significant changes were made to the rules that apply to the VAT and duty treatment goods sold and shipped to customers in the European Union (EU). These reforms primarily targeted business to individuals and e-commerce transactions and they affect both businesses and online shoppers. If you are purchasing from Body and Mind Studio International Ltd from an EU country, before purchasing we strongly suggest that you Read and understand our Terms of Business (especially but not limited to Item 10.) as it is your responsibility to know whether you are able to import the products you purchase into your country and what additional import/VAT costs may be applicable to your particular order.

Food supplements in the EU are governed by the European Directive 2002/46/EC which is then transcribed in each Member State. Notification requirements, authorised nutrient levels and the composition of supplements remain specific to each country.

Useful information we have found so far which may assist you when purchasing from Body and Mind Studio International Ltd for import to an EU Country - We strongly suggest you do your own research before ordering.

1. Purchasing products in Germany: >> GERMANY INFORMATION 1 <<  >> GERMANY INFORMATION 2 <<

2. Republic of Ireland (ROI): The Royal Mail have informed us that they are having particular problems with the ROI customs since July 01, 2021. Please see here: >> REPUBLIC OF IRELAND INFORMATION 1 <<  >> REPUBLIC OF IRELAND INFORMATION 2 <<   

3. Purchasing products in Norway: >> NORWAY INFORMATION <<

4. Purchasing products in Sweden: >> SWEDEN INFORMATION <<

5. Purchasing products in Switzerland: >> SWITZERLAND INFORMATION <<

Non-EU Countries

1. Purchasing products in Brazil: "Addressee Identification Reference Number" required, individuals CPF in the format: 000.000.000-00 or a CNPJ for organisations in the format: 00.000.000/0000-00. >> BRAZIL INFORMATION <<

2. Purchasing products in Russia: "Addressee Identification Reference Number" required - 10 or 12 numeric code.

Body and Mind Studio International Ltd apologise for any inconvenience that is caused as a result of this unprecedented situation (Brexit). Please, let us know if you need any further information by contacting us via the link above.

Terms of Business

This Shipping and Returns section of our website forms part of our Terms of Business which can be found by clicking >> HERE << 

  

All prices are in GBP.   Site contents copyright © 1987 - 2022 Body and Mind Studio International Ltd, United Kingdom.   All rights reserved.

Our products and services are not intended to diagnose, cure or prevent any disease. If a condition persists, please contact your doctor.

身體和心靈工作室國際  Body and Mind Studio International® website updated: June 21, 2022.